Please note that All SALES ARE FINAL, and no returns are accepted. We process orders on weekdays until noon Pacific Standard Time (PST). If you order after noon PST, your order will go out either that day or the following business day; if you order on Friday, your order will be shipped on Monday. We do not ship on weekends or federal holidays. Once your item leaves our warehouse, our shipping time frame is three business days to your door. Shipping rates and delivery times are estimates based on average transit times, and we do not guarantee the arrival times of packages. We are not responsible for late deliveries due to USPS error, orders being placed after business hours are processed the following business day, incorrect shipping information, customers trying to reroute shipments, customers requesting holds by the carrier for pickup, riots, protests, strikes or other labor disputes, civil commotions, disruptions in air or ground transportation networks, weather phenomena, missing/stolen packages, and natural disasters. If a package is returned to us because of an incorrect address or an unknown receiver, we will refund the item's cost but not the shipping cost.If you have any questions about our Policy, please get in touch with us by e-mail at psure.synthetic@gmail.com